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Maersk E-Delivery (formerly Maersk B2C)

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ShipStation Content Team

Updated

Maersk E-Delivery (formerly Maersk B2C) is an excellent option for high-volume ecommerce merchants, like those who annually ship 20,000 parcels or more worldwide. Their customers have access to an end-to-end range of supply chain services, including air, ocean, inland, cold chain logistics, customs services, and supply chain management.

Need to open an account with Maersk? Please contact edeliveryeurcommercial@maersk.com to request an account.

Maersk E-Delivery Integration Requirements

Connection Requirements:

  • An active account with Maersk E-Delivery

  • Maersk E-Delivery Security Key

If you have already established a relationship with Maersk, you can contact Maersk E-Delivery EU - Customer Integration EDEU_customerintegration@maersk.com to receive your Security Key.

Connect a Maersk E-Delivery Account to ShipStation

To connect your Maersk E-Delivery account to ShipStation:

  1. Go to Account Settings.

    Closeup of ShipStation toolbar with outline marking the Settings icon.

  2. Select Shipping, then choose Carriers from the sidebar.

    Settings sidebar with Shipping section open and Carriers section highlighted.

  3. Go to the Your Carrier Accounts tab, then click Add Carrier.

    Carriers Settings, Your Carrier Accounts tab. Arrow points to Add Carrier link.

  4. Select the Maersk tile and click Connect.

    maersk_tile.png

  5. Enter your Maersk Security Key and choose an Account Nickname for you to identify the carrier account in ShipStation.

  6. Click Connect.

Available Features for Maersk E-Delivery Integration

The ShipStation integration with Maersk supports the following standard features and services:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common ShipStation Features

Feature

Supported?

Domestic Shipping*

Green checkmark. Supported feature. Yes.

International Shipping

Green checkmark. Supported feature. Yes.

Electronic Customs Submission

Green checkmark. Supported feature. Yes.

Return Labels

Red X mark. Unsupported feature. No.

Estimated Rates

Red X mark. Unsupported feature. No.

Carrier Insurance

Red X mark. Unsupported feature. No.

Tracking

Green checkmark. Supported feature. Yes.

Automatic Tracking

Red X mark. Unsupported feature. No.

End of Day (Electronic)

Green checkmark. Supported feature. Yes.

End of Day (PDF)

Green checkmark. Supported feature. Yes.

Label Branding

Green checkmark. Supported feature. Yes.

Label Messages

Green checkmark. Supported feature. Yes.

Multi-Package Shipping

Green checkmark. Supported feature. Yes.

Multiple Accounts

Red X mark. Unsupported feature. No.

*See Additional Details About Maersk

Maersk E-Delivery Domestic Services

  • Parcel Plus

  • Parcel Premium

Maersk E-Delivery International Services

  • Parcel Plus

  • Parcel Premium

Maersk E-Delivery Package Types

  • Package

Additional Features for Maersk E-Delivery

The ShipStation integration with Maersk E-Delivery allows for the following additional features:

Feature

Description

Label Messages

Label messages are supported for the following:

  • label_messages.reference1 used for Order Reference in Carrier API call.

  • label_messages.reference2 used for Invoice Number in Carrier API call.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

Multi-Package Shipping

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

Additional Details About the Maersk E-Delivery Integration

  • Domestic Shipments are only available within the UK and when transiting through the Maersk Hub in Slough, UK.

  • Non-UTF8 characters in the Recipient address may cause the address to print incorrectly on the shipping label.

  • The ShipStation integration with Maersk does not support third-party billing.

  • The ShipStation integration with Maersk supports Cyrillic Unicode characters but no other Unicode character sets.

  • The ShipStation integration with Maersk does not support Pickup/Dropoff (PUDO) services.

The carrier can be used to create domestic shipping labels.

The carrier can be used to create international shipping labels.

ShipStation will submit international customs declarations electronically to the carrier.

The carrier can be used to create domestic return labels.

ShipStation will display estimated shipping rates for the carrier based on the connected account information and shipment details.

Shipment insurance, provided by the shipment's selected carrier, can be added to the shipment in ShipStation. This insurance would be in addition to any default coverage already provided by that carrier.

Shipping labels created for this carrier will include a tracking number that can be used to view the shipment status on the carrier's tracking website. Tracking may not be available for all shipping services.

When tracking is available, ShipStation will automatically track the shipment status and update the tracking status on the Shipments tab. This feature allows for other advanced ShipStation features like delayed notifications and the Branded Tracking Page.

ShipStation can close the day's shipments for the carrier and submit the manifest electronically. The End of Day process may be mandatory or optional, based on the carrier and your account with them. A printable file may or may not be available when submitted electronically - see End of Day (PDF).

ShipStation can close the day's shipments for the carrier and create a printable PDF of the manifest to provide to the carrier. The End of Day process may be mandatory or optional, based on the carrier and your account with them. The file may or may not be submitted electronically - see End of Day (Electronic).

ShipStation can print the store's logo on shipping labels created for this carrier. Label branding may not be available for all services supported by this carrier.

ShipStation can print information on the label as a label message (configure in Label Document Options). The carrier may or may not support all 3 label message fields and label messages may not be available for all services supported by this carrier.

Multi-Package Shipping

You can connect this carrier to ShipStation multiple times using different accounts and choose which account will be used to create each shipment.

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