GlobalPost is a modern, economical way to ship internationally from the UK to more than 220 countries*. Ship packages up to 2kg with GlobalPost Economy and 10kg with GlobalPost Standard (Standard service ships to the US, Australia, and New Zealand only).
GlobalPost from ShipStation is automatically available once you’ve set up your ShipStation Carriers payment method.
*GlobalPost does NOT ship to the following countries: Cuba, Iran, North Korea, Syria, Sudan
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Some of the most competitive rates for international shipping (visit the GlobalPost List Pricing page for rate details)
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Electronic customs forms submission - you no longer have to worry about printing customs forms!
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Automatic Harmonized System Codes - as long as your item descriptions are accurate, GlobalPost will add the proper HS Codes to your customs forms!
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No minimum volume requirements
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No weight minimum (a non-zero value is needed to create any label in ShipStation . Weight limits are noted per service in GlobalPost from ShipStation Services.
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Up to £50 loss/damage coverage included on Standard shipments
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Dedicated Global Post tracking
To ship with GlobalPost, select one of the GlobalPost services in your Services drop-down menu, then create the label like you normally would.
When configuring your GlobalPost shipments, we recommend you always include accurate package dimensions for the shipment, in addition to the weight. GlobalPost uses dimensional weight, so even though dimensions are not required for you to create a label, adding the package dimensions will ensure you receive the most accurate rate. Because GlobalPost uses dimensional weight, in most cases where dimensions are not included for the shipment, you will receive a post-shipment adjustment back to your account for the difference in the rate paid versus the actual rate.
When shipping with GlobalPost, your international shipments will receive a label with the nearest GlobalPost Processing Facility address. Once the facility receives the shipment, it will be relabeled with its international label and all required customs documentation. It will then be sent to the recipient via a GlobalPost partner carrier.
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Activate ShipStation Carriers by adding your payment method.
You'll be prompted to enter your payment method the first time you attempt to create a label with any ShipStation Carrier, or you can add in advance in either your Carrier settings or Payments & Subscription settings.
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Add funds to your ShipStation Balance.
All ShipStation Carrier labels are purchased using the funds in your ShipStation Balance. The first time you add your payment method, you'll be prompted to add funds so you can begin purchasing labels right away.
Activating ShipStation Carriers requires adding your label payment method and agreeing to the carriers' Terms of Service. Once activated, you'll have access to all of the carriers available for your account's country.
To activate ShipStation Carriers:
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Click the Get Started button.
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Follow the on-screen instructions to enter your billing details, agree to the terms and conditions, and finish the setup.
Once completed, you can add funds to your ShipStation Balance and create labels with ShipStation Carriers.
Enable Auto-Funding For a Seamless Experience
We recommend enabling auto-funding to ensure your balance always has the funds for your label purchase needs.
ShipStation will sometimes add new carriers to the ShipStation Carriers roster! If you have already activated ShipStation Carriers and would like to start using the new carrier's services, you just need to update your ShipStation Carriers settings and agree to the new carrier's Terms of Service.
Go to Settings > Shipping > Carriers and click the Update button.
Agree to the new carrier's terms and you're done! You can immediately start creating labels with the new carrier.
GlobalPost from ShipStation supports the following standard features and services:
GlobalPost from ShipStation offers single-piece shipping with the services listed below:
With GlobalPlus Economy International, you can ship to over 200 countries.
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Available Package Types |
Max Weight |
Min Dimensions |
Max Dimensions |
|---|---|---|---|
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Package |
2 kg |
N/A |
Max length (the longest side): 60 cm Length + Width + Height cannot exceed 90 cm |
Additional service details:
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Tracking: Door to country
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Maximum value of goods: £1,000 GBP
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No default coverage for loss or damage (you may add third-party insurance if desired)
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Duties & taxes: paid by recipient (DDU)
GlobalPost also provides some useful tools to assist in your international shipping: The HS Classification Tool (or Harmonization Code Lookup) and the Duties & Taxes Calculator.
The Harmonization Code Lookup tool helps you find the appropriate harmonization codes for your customs declarations. We recommend always including the correct harmonization codes on your customs declarations to ensure the destination country's customs authority can process your shipment in the quickest way possible.
To use the lookup tool, enter a simple item description in the search field and click Find Code. You'll then be prompted to drill down on the details of your item with a series of multiple-choice questions until the right code has been identified.
You can then enter the code into the Harmonization Code field for the shipment in ShipStation.
If you have a product catalog in ShipStation, you can enter the product's harmonization code into the product details and ShipStation will automatically add it to the customs declaration for every order containing that product.
The Duties & Taxes Calculator can help you estimate how much duties and taxes can be expected when shipping certain types of goods (based on your HS code) to certain countries. Know in advance how much your customer could be charged for duties & taxes so you can proactively provide details to them.
Should any of your GlobalPost shipments that include loss/damage coverage become lost or damaged in transit, you can file a claim within 90 days of the shipment date.
GlobalPost Standard shipments include up to £50 in loss/damage protection.
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All claims must be filed by the shipper, not the recipient.
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Damage claims can be submitted at any time. Claims for lost packages cannot be submitted until 30 days after the shipment date.
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All claims must be submitted within 90 days after the shipment date.
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Go to the GlobalPost Claim Form page.
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Fill in the online form:
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You will need a good contact email, the shipment tracking number and shipment date, and claim amount.
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Do not include the shipping cost when filling in the Claim Amount field. If the claim is approved, the shipping cost will be added to your total payment.
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For damage claims, upload an image of the damaged shipment.
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Send the form when all fields have been completed.
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If you submit a partially completed form, GlobalPost will not be able to process your claim and will notify you via email. Complete any missing information on your previously submitted claim form and resubmit it, or complete a new claim.
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Once a claim has been approved, the refund will be immediately credited to your shipping account. It can take up to 3 weeks for a claim to be processed. Please contact GlobalPost if you have not received a response to your claim within 3 weeks.
If you feel your claim was incorrectly denied, please submit a new claim with new or updated information.
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The label you'll print from ShipStation for single-piece GlobalPost shipments will be a domestic Hermes shipping label.
This label is used to ship the package to a GlobalPost sorting facility, where GlobalPost will relabel the package and include any necessary documents for international shipping.
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You will not print customs forms in ShipStation.
ShipStation will submit the customs information electronically, and GlobalPost will include the necessary customs documents when the package is relabeled at their sorting facility.
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GlobalPost Standard shipments include default loss/damage coverage. Economy shipments do not include any default loss/damage coverage.
Additional Carrier Insurance is not available for GlobalPost shipments. However, you can add XCover to GlobalPost shipments, with a maximum declared value of £1,000 GBP.
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To ship in a Rolls package type using ShipStation, select the standard Package option. Do not include dimensions for Rolls. Use the weight only.
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There are two tracking numbers associated with a GlobalPost shipment:
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The GlobalPost tracking number.
ShipStation sends this tracking number to your customer and selling channel during the marketplace notification processes. For Economy shipments, packages are tracked only to the destination country. For Standard and Smartsaver shipments, packages are tracked to the destination address.
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The tracking number on the actual label generated in ShipStation.
This tracking number can only be used to track the movement from the shipment's origin location to the GlobalPost sorting facility. It is not shared with your customer or selling channel.
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Currently, GlobalPost labels do not support Unicode characters (for example, Kanji or Cyrillic).