A quick reference guide to the support options available for ShipStation's integrated postage providers, including help centre links and contact information.
The ShipStation support team can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to the shipping carrier or postage provider for assistance (for example, to locate a missing package or inquire about delivery exceptions).
Below is a list of publicly available support resources for ShipStation's Carrier partners. You may have additional support resources available based on your contract or subscription level with the carrier.
|
Partner |
Help Centre |
Support Email or Contact Form |
Support Phone |
Other Resources |
|---|---|---|---|---|
|
DHL Express |
0844 248 0844 |
|||
|
Direct Link |
+44 0791 103 010 |
- |
||
|
DPD |
0121 275 0500 |
- |
||
|
DPD Ireland |
+353 (0)906 420 500 |
- |
||
|
Evri (formerly Hermes) |
- |
- |
||
|
FedEx |
- |
03456 00 00 68 |
- |
|
|
Landmark Global |
- |
- |
||
|
Parcelforce Worldwide |
0344 800 4466 |
- |
||
|
Royal Mail |
- |
- |
||
|
SEKO Omni-Channel Logistics |
- |
- |
||
|
ShipStation Carrier Services |
- |
carrierservices@shipstation.com |
- |
- |
|
TNT |
- |
13 11 50 |
||
|
UPS |
03457 877 877 |
- |