A quick reference guide to the support options available for selling channels that integrate with ShipStation, including help centre links and contact information.
The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
|
Partner |
Help Centre |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
|
Amazon |
- |
|||
|
BackerKit |
- |
- |
||
|
Bandcamp |
- |
|||
|
Big Cartel |
- |
|||
|
BigCommerce |
0808 189 1224 |
|||
|
Bluepark |
0345 466 2666 |
|||
|
Bonanza |
- |
|||
|
Brightpearl |
0117 981 7361 |
|||
|
Channel Pilot |
- |
- |
||
|
ChannelSale |
+44 800 029 3271 |
|||
|
Cin7 |
- |
- |
||
|
CoreCommerce |
+1-615-550-5523 |
- |
||
|
Coupang |
FAQ Page (Korean) |
- |
- |
|
|
CrateJoy |
- |
|||
|
CS-Cart |
- |
- |
||
|
DearSystems |
- |
|||
|
eBay |
- |
- |
||
|
Ecomdash |
- |
- |
||
|
Ecwid |
- |
|||
|
EKM |
0333 004 0333 |
|||
|
Etsy |
- |
|||
|
Faire |
- |
- |
||
|
Finale Inventory |
- |
- |
||
|
GeekSeller |
+1-844-334-3377 |
- |
||
|
Groopdealz |
- |
- |
- |
|
|
GrouponGoods |
- |
- |
||
|
Handshake |
- |
|||
|
Houzz |
+1-800-368-4268 |
- |
||
|
Idealo |
- |
|||
|
Inksoft |
800-410-3048 |
|||
|
JANE |
- |
- |
||
|
Liftoff |
- |
|||
|
Linnworks |
+44 20 3322 7375 |
|||
|
Listing Mirror |
855-218-5469 |
|||
|
Magento |
- |
|||
|
Maropost Common Cloud (formerly Neto) |
1-888-438-3152 Technical Support: Ext. 2 |
|||
|
MijoShop |
- |
- |
||
|
Miva Merchant |
+1-800-608-6482 |
|||
|
Modern Retail |
+1 646-590-7329 |
|||
|
Morecommerce (formerly OpenSky) |
- |
- |
||
|
Mozu / Kibo |
- |
- |
||
|
NewEgg |
+1-626-271-9700 |
- |
||
|
notonthehighstreet.com |
- |
- |
||
|
OnBuy |
- |
|||
|
OpenCart |
+852 2499 0996 |
|||
|
Overstock.com |
(800) 843-2446 |
- |
||
|
Oxatis |
+44 (20) 38806605 |
|||
|
PayPal |
+1-888-221-1161 |
|||
|
PrestaShop |
+44 2 036 971 999 |
- |
||
|
Quickbooks Commerce (formerly Tradegecko) |
- |
|||
|
Rakuten |
- |
- |
||
|
Reverb |
+1-888-726-2728 |
- |
||
|
RevolutionParts |
+1-480-779-7278 |
|||
|
Rithum (formerly ChannelAdvisor) |
+1-866-264-8594 |
|||
|
Salesforce Commerce Cloud |
+1-800-667-6389 |
|||
|
Scout topShelf |
+1-651-964-3259 Ext. 2 |
- |
||
|
Sears |
- |
|||
|
SellBrite |
- |
|||
|
SellerActive |
+1-800-545-7385 |
- |
||
|
Shift4Shop (formerly 3dcart) |
+44 20 3734 2759 |
|||
|
Shopify |
0800 808 5233 |
|||
|
Shopping Cart Elite |
+1-800-401-8296 |
|||
|
Shop Premium Outlets |
- |
- |
||
|
Shopware v6 Cloud |
00 800 746 7626 0 |
|||
|
SkuVault |
+1-502-795-5491 +1-800-641-4507 |
|||
|
Soldsie |
- |
- |
- |
|
|
Sophio |
+1-888-563-2591 |
|||
|
Spark Shipping |
+1-617-934-6559 |
|||
|
Spartoo |
001 646 893 0173 |
- |
||
|
Square Market |
- |
|||
|
Squarespace |
- |
|||
|
Storenvy |
- |
- |
||
|
SureDone |
+1-877-773-6755 |
|||
|
Tanga |
- |
- |
||
|
Tophatter |
- |
- |
||
|
UltraCart |
+1-209-383-9870 |
|||
|
Visualsoft |
Support Site (Requires Login) |
01642 633604 |
||
|
Volusion |
- |
0800 520 0312 |
||
|
VTEX |
- |
|||
|
Walmart |
- |
- |
||
|
Wayfair |
844-936-0865 |
- |
||
|
Web Shop Manager |
(619) 278-0871 |
|||
|
Webflow |
- |
- |
||
|
Weebly |
- |
|||
|
Wish |
- |
|||
|
Wix |
- |
|||
|
WooCommerce |
- |
- |
||
|
X-Cart |
0800 048 8862 |
- |
||
|
xentral |
- |
|||
|
Yahoo! Merchant Solutions |
- |
1-833-740-1740 |
||
|
Yumbles |
- |
- |
||
|
Zen Cart |
- |
- |
||
|
Zoey |
- |
|||
|
Zonos |
- |