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  2. Integrations Help Guide
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Jane

This article contains:

Jane.com (formerly VeryJane.com) is a multi-channel ecommerce boutique for women. ShipStation sends tracking information upon label creation, updates shipping statuses back to your Jane account, and imports your customer's product information right back to you.

Requirements

Connection Requirements:

Order Import Requirements:

  • Include a Ship To address.

Connect a Jane store to ShipStation

Follow the steps below to connect your Jane store to ShipStation:

  1. Go to Account Settings (the wrench icon in the upper right).

    V3 Closeup of Toolbar. Red box highlights the wrench icon for Settings.

  2. Select Selling Channels from the left-hand sidebar, then choose Store Setup.

    Left-hand sidebar. Under Selling Channels, red box highlights Store Setup

  3. Click + Connect a Store or Marketplace.

    Closeup of Store Setup. Red arrow points to Connect a Store or Marketplace button.

  4. Select the Jane tile.

    Jane logo.

  5. Enter your Jane Username or Email and Password.

  6. Click Test Connection, then Connect if the test is successful.

After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features

ShipStation's integration with Jane supports the following standard features:

Common ShipStation Features

Feature

Supported?

Custom Statuses
Red X mark

Customer Emails
Red X mark

Customer Phone Numbers
Red X mark

Requested Service
Red X mark

Payment Method
Red X mark

Discounts
Red X mark

Identifies Gift Orders
Red X mark

Internal Notes
Red X mark

Notes from Buyer
Red X mark

Order Weight
Green checkmark

Item Weight
Green checkmark

Item Images
Red X mark

Item Options
Green checkmark

Item Warehouse Location
Red X mark

Status Mappings

Status

Jane Status

Awaiting Payment

Not Supported

Awaiting Shipment

Paid

Shipped

Shipped

Cancelled

Cancelled

On Hold

Not Supported

Sent with Shipment Update

Field

Supported?

Status Update
Green checkmark

Tracking Number
Green checkmark

Carrier
Green checkmark

Service
Green checkmark

Carrier Fee
Green checkmark

Note to Buyer
Green checkmark

Item Information
Green checkmark

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

Integration Notes

Keep this in mind about ShipStation's integration with Jane:

  • ShipStation is not able to send emails for Jane orders. All customer notifications will be handled by Jane.

  • ShipStation uses the Sub Order Number from Jane, which is specific to the portion of the customer's total order that you need to ship. This may not match the Order Number that your customer receives when they checkout from Jane.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation Classic.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

ShipStation will update the order on the selling channel to the Shipped, Fulfilled, or Completed status after a shipment or fulfillment is created.

The shipment update ShipStation sends to the selling channel will include the shipment tracking number.

The shipment update ShipStation sends to the selling channel will include the carrier used for the shipment.

The shipment update ShipStation sends to the selling channel will include the shipping service used for the shipment.

The shipment update ShipStation sends to the selling channel will include the carrier's cost for the shipping label.

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

The shipment update ShipStation sends to the selling channel will include details about the specific line items in the shipment, which allows for partial shipment updates.

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