How to add a Jane store to ShipStation, what features are available, and other need-to-know details.
Jane.com (formerly VeryJane.com) is a multi-channel ecommerce boutique for women. ShipStation sends tracking information upon label creation, updates shipping statuses back to your Jane account, and imports your customer's product information right back to you.
Connection Requirements:
-
An active seller account with Jane.
Complete a Seller Application for an account on Jane's website if you haven't already set one up!
Username and Password
Order Import Requirements:
Include a Ship To address.
Follow the steps below to connect your Jane store to ShipStation:
-
Select the Jane tile.
Enter your Jane Username or Email and Password.
After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration with Jane supports the following standard features:
Common ShipStation Features |
Status Mappings
Sent with Shipment Update
|
Keep this in mind about ShipStation's integration with Jane:
ShipStation is not able to send emails for Jane orders. All customer notifications will be handled by Jane.
ShipStation uses the Sub Order Number from Jane, which is specific to the portion of the customer's total order that you need to ship. This may not match the Order Number that your customer receives when they checkout from Jane.
Here are some common issues experienced by users, potential causes, and available troubleshooting tips.
Issue |
How to troubleshoot or resolve |
---|---|
WarningIntegrationError: Jane encountered an error and responded with StatusCode BadRequest. Content: {"message":"Missing tracking number."} |
Jane requires all shipments to have a tracking number. Shipping orders via carrier services like first class mail letters that don’t include a tracking number will cause this error. Ship Jane orders with a carrier’s service that uses tracking numbers for the shipment. |