How to add a MoreCommerce account to ShipStation, what features are available, and other need-to-know details.
MoreCommerce helps small and medium-sized businesses on the internet. ShipStation's integration with them will import orders from any MoreCommerce-affiliated marketplace, update MoreCommerce once a shipment has been created, and send the customer their shipping details.
Supported Affiliate Marketplaces
ShipStation's integration with MoreCommerce will import orders from the following sources:
Dot & Bo
Storenvy orders will not import through this integration. If you have a Storenvy store through MoreCommerce, please use ShipStation's Storenvy integration.
An active account with MoreCommerce.
To create an account, go to the MoreCommerce account registration page.
Your MoreCommerce account Username, Password, and MoreCommerce URL.
Order Import Requirements:
Include a Ship To address.
Follow the steps below to connect your MoreCommerce account to ShipStation:
Log in to the MoreCommerce admin portal.
Orders > ShipStation Integration(or see the MoreCommerce page for ShipStation's integration login.)
Click Enable ShipStation, and copy the Username, Password, and URL.
Select the MoreCommerce tile.
Enter the Username, Password, and URL provided by MoreCommerce, and map any custom statuses if needed.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration with MoreCommerce supports the following standard features:
Common ShipStation Features
Sent with Shipment Update
ShipStation's integration with MoreCommerce allows for the following additional features:
MoreCommerce orders will include the marketplace the order originated from as the order's Source field. You can use the Source field as criteria when creating filters or automation rules.
Possible values for the Source field include:
MoreCommerce Packing Slips
When you connect your MoreCommerce account to ShipStation, ShipStation will create two custom packing slip templates (one 4" x 6" and one 8.5" x 11") to use for your MoreCommerce orders.
Keep the following in mind for ShipStation's integration with MoreCommerce:
ShipStation cannot send email confirmations for MoreCommerce orders. All customer notifications will be handled by MoreCommerce.
MoreCommerce orders should not be combined in ShipStation. Doing so will prevent ShipStation from updating MoreCommerce with the tracking information. If you combine a MoreCommerce order, you will need to update the MoreCommerce order's status manually.
It's possible to create fulfillments for MoreCommerce orders through ShipStation, but due to MoreCommerce's packaging guidelines, MoreCommerce orders should not be fulfilled by 3rd-party services like FBA or Shipwire. Doing so may result in fines or other penalties.