The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to get in touch with your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
Partner |
Help Center |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
3dcart |
(+44)203-734-2759 |
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Amazon |
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Americommerce |
(+1)800-936-9006 |
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BackerKit |
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Bandcamp |
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Big Cartel |
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BigCommerce |
0808-189-1224 |
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Bonanza |
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Brightpearl |
0117 981 7361 |
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Celery |
||||
ChannelAdvisor |
866-264-8594 |
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ChannelSale |
+44-800-029-3271 |
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Cin7 |
+44 (20) 3519 9886 |
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CoreCommerce |
(615)550-5523 |
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CrateJoy |
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CS-Cart |
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DearSystems |
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eBay |
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Ecomdash |
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Ecwid |
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Etsy |
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Finale Inventory |
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Freestyle Solutions |
(973) 237-0300 |
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Fullscreen Direct |
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GeekSeller |
(844) 334-3377 |
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GrouponGoods |
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Handshake |
1-855-663-6628 |
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Houzz |
1-800-368-4268 |
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JANE |
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Jet |
1-844-JET-SELL |
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LimeLight |
+1 (800) 455-9645 |
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Linnworks |
+44 20 3322 7375 |
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Magento |
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MijoShop |
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Miva Merchant |
800-608-6482 |
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Mozu / Kibo |
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NewEgg |
(626) 271-9700 |
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OpenCart |
+852 24990996 |
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Morecommerce (formerly OpenSky) |
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PayPal |
1 (888) 221-1161 |
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PrestaShop |
+44 .2 036.971.999 |
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Reverb |
1-888-726-2728 |
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RevolutionParts |
480-779-7278 |
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Salesforce Commerce Cloud |
1-800-667-6389 |
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Scout topShelf |
651-964-3259 Ext. 2 |
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Sears |
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SellBrite |
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SellerActive |
1-800-545-7385 |
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Shopify |
0800-808-5233 |
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Shopping Cart Elite |
+1 (800) 401-8296 |
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SkuVault |
502.795.5491 800.641.4507 |
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Soldsie |
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Sophio |
888-563-2591 |
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Spark Shipping |
617-934-6559 |
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Square Market |
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Squarespace |
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Stitch Labs |
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Storenvy |
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Stripe Relay |
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SureDone |
877-773-6755 |
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Tanga |
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Tophatter |
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TradeGecko |
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UltraCart |
(209) 383-9870 |
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Volusion |
0800 520 0312 |
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Walmart |
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Weebly |
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Wish |
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WooCommerce |
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X-Cart |
0800-048-8862 |