A quick reference guide to the support options available for selling channels that integration with ShipStation, including help centre links and contact information.
The support team at ShipStation can help you with any questions you may have about ShipStation itself, but there may be times you need to talk to your Selling Channel's support team directly for assistance using or setting up their service.
Below is a list of publicly available support resources for all of ShipStation's Selling Channel partners. You may have additional support resources available based on your contract or subscription level with the selling channel:
Partner |
Help Centre |
Support Email |
Support Phone |
Other Resources |
|---|---|---|---|---|
Amazon |
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Americommerce |
+1-800-936-9006 |
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BackerKit |
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Bandcamp |
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Big Cartel |
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BigCommerce |
0808 189 1224 |
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Bonanza |
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Brightpearl |
0117 981 7361 |
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Celery |
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ChannelAdvisor |
+1-866-264-8594 |
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ChannelSale |
+44 800 029 3271 |
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Cin7 |
+44 20 3519 9886 |
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CoreCommerce |
+1-615-550-5523 |
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CrateJoy |
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CS-Cart |
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DearSystems |
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eBay |
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Ecomdash |
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Ecwid |
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Etsy |
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Finale Inventory |
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Fullscreen Direct |
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GeekSeller |
+1-844-334-3377 |
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GrouponGoods |
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Handshake |
+1-855-663-6628 |
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Houzz |
+1-800-368-4268 |
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JANE |
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Jet |
+1-844-538-7355 |
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LimeLight |
+1-800-455-9645 |
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Linnworks |
+44 20 3322 7375 |
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Magento |
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MijoShop |
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Miva Merchant |
+1-800-608-6482 |
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Mozu / Kibo |
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NewEgg |
+1-626-271-9700 |
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OpenCart |
+852 2499 0996 |
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Morecommerce (formerly OpenSky) |
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PayPal |
+1-888-221-1161 |
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PrestaShop |
+44 2 036 971 999 |
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Rakuten |
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Reverb |
+1-888-726-2728 |
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RevolutionParts |
+1-480-779-7278 |
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Salesforce Commerce Cloud |
+1-800-667-6389 |
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Scout topShelf |
+1-651-964-3259 Ext. 2 |
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Sears |
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SellBrite |
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SellerActive |
+1-800-545-7385 |
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Shift4Shop (formerly 3dcart) |
+44 20 3734 2759 |
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Shopify |
0800 808 5233 |
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Shopping Cart Elite |
+1-800-401-8296 |
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SkuVault |
+1-502-795-5491 +1-800-641-4507 |
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Soldsie |
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Sophio |
+1-888-563-2591 |
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Spark Shipping |
+1-617-934-6559 |
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Square Market |
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Squarespace |
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Stitch Labs |
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Storenvy |
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Stripe Relay |
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SureDone |
+1-877-773-6755 |
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Tanga |
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Tophatter |
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TradeGecko |
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UltraCart |
+1-209-383-9870 |
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Volusion |
0800 520 0312 |
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Walmart |
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Weebly |
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Wish |
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WooCommerce |
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X-Cart |
0800 048 8862 |