A reference list of the order alerts found in ShipStation and what they mean. Instructions for how to view order alerts.
Order alerts appear as a numbered red oval next to the Profile icon in the top right of your ShipStation screen.
Order alerts include:
Combine Order Alerts: ShipStation detects multiple orders that could be shipped together. This is the most common alert.
The customer ID and the Ship To address on the orders must match for a combine order alert to occur.
New Product Records: When a new product record gets created in ShipStation from an imported order.
Low Inventory Alert: A product's inventory reaches the threshold you've set in
Settings > Inventory Settings.
Automation Rule Alerts: When an automation rules rule runs and has the Create an Alert action.
Click the profile button and choose View Alerts to view details about the order alerts.
This pop-up menu will show a list of the alerts.
From here you can click on the order to view or dismiss the alert(s) altogether.
Dismissing an alert will permanently dismiss it for ALL users on your account, not just the user you are logged in as.