Quickstart Create a Label

Explains how to create a label once the shipping options have been configured.

ShipStation University Intro to ShipStation Course

If learning by doing is more your style, take the ShipStation University Intro to ShipStation course. The lesson videos will show you how to navigate ShipStation, connect stores and carrier accounts, import orders, configure your shipments, and create your labels!

Once you have set your shipping options and received a rate, click the Create + Print Label button. 

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If you have not connected a postage account and instead wish to create a label with the included DPD, Hermes, or Parcelforce services, you'll be prompted to set up ShipStation Carrier Services. To do this, go to Settings > Shipping > Carriers & Fulfillment, then click Setup.

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Enter your billing and credit card information into the pop-up screen, then click Add Payment and Continue. This billing information is used to purchase labels only. It will not affect your ShipStation trial or apply a subscription plan to your account.

You can now go back to the Orders screen and click the Create + Print Label button.

Depending on the carrier you've selected, you may then see the Cost Review screen.

The Cost Review Screen

The Cost Review screen details the costs for the label(s) you are about to create. It also allows you to modify the shipment date and determine how much postage you want to purchase (if using a pay-on-create carrier).

When adding funds to a provider balance, you must purchase at least enough for the cost of the selected labels.

For ShipStation Carrier Services providers, the minimum amount of postage you can purchase at one time is £10.

Cost Review pop-up. Lists carrier (UPS), Service (Ground), Ship date (04/10/2019) & Total cost (£16.44)

The Cost Review screen will appear if any of the following apply:

  • If you have selected a postage provider that charges for labels upon creation, your postage balance is not sufficient to cover the full cost, and you do not have auto-funding enabled.

  • If you are creating labels for multiple shipments at a time.

  • If you are creating labels from a batch.

When you are satisfied with your review, click the Continue button to proceed.

At this point, ShipStation sends a request to the carrier with your shipment details. The carrier then returns a label PDF to ShipStation. 

When ShipStation has received the label, ShipStation automatically opens the Print Label pop-up screen. You can now print (or download) the label.

Move on to the Print a Label article for details.

Notes about the Create Label Process

Learn more about what happens when you create a label in ShipStation. 

If you receive an error when attempting to create a label, review this list of potential reasons and solutions

Quickstart Create Labels Legacy Layout

Once you've set your shipping options and received a rate, click the Create Label button.

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Depending on the carrier selected, you may see the Cost Summary Screen. Confirm the charges to continue.

At this point, ShipStation sends a request to the carrier with your shipment details. The carrier then returns a label PDF to ShipStation. 

When ShipStation has received the label, ShipStation automatically opens the Print Label pop-up screen. You can now print (or download) the label.

Proceed to the Print a Label article for the next steps.

Notes about the Create Label Process

Learn more about what happens when you create a label in ShipStation. 

If you receive an error when attempting to create a label, review this list of potential reasons and solutions