DPD is one of the UK’s leading time-critical carriers, providing delivery services both domestically and internationally. ShipStation offers two ways to connect to DPD services from DPD Next Day to Two Day, as well as international services: with a pay-as-you-go account balance, or by connecting your existing account.
Note
This page goes over how to connect and use an existing DPD account in ShipStation. For information on the pay-as-you-go option, see our page on ShipStation Carrier Services.
Connection Requirements:
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An active account with DPD. Click here to contact DPD about opening an account!
Note
ShipStation is not able to connect with DPDLocal accounts at this time.
You must contact your DPD Account Representative and let them know you intend to use ShipStation. They'll provide you with the DPD Username and Password needed to connect to ShipStation, as well as instructions for creating test labels.
To connect your DPD account to ShipStation, follow the steps below:
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Select the DPD tile and click Connect.
Enter your DPD Username and Password, and choose an Account Nickname which you'll use to identify the carrier account in ShipStation.
Click Connect.
ShipStation's integration to DPD supports for the following standard features:
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Common ShipStation Features |
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Additional Features
ShipStation's integration to DPD allows for the following additional features:
Feature |
Description |
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DPD Pickup Shops |
You can arrange a pickup for your shipments with DPD directly, or you can drop them off at a DPD Pickup Shop. Use the DPD Pickup Shop Finder to find the pickup location closest to you! |
Here are some things you should keep in mind about ShipStation's integration with DPD:
After you connect your DPD account to ShipStation, you'll need to create test shipping labels in ShipStation and send them to DPD for approval. Your DPD Account Representative will provide you detailed instructions on what is required for the test labels. If you create shipping labels before your test labels are approved, DPD may suspend your account.
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When shipping internationally you must...
Include a Harmonization Code for all customs items
Select the Bill duties and taxes to payor of shipping charges Other Shipping Option.
ShipStation cannot currently display estimated rates for DPD shipments.
When using the Ship to Shop service, the Ship To address must include a phone number and email address.
DPD shipping labels cannot be voided through ShipStation. Shipments created using a direct DPD integration are pay-on-use, so you won't be charged for shipping labels unless they are actually used.