Hermes is one of the UK's leading courier services, allowing both domestic and international shipping through their rapidly growing delivery network. ShipStation offers two ways to connect to Hermes services: with a pay-as-you-go account balance, or by connecting your existing account.
This page goes over how to connect and use an existing Hermes account in ShipStation. For information on the pay-as-you-go option, see our page on ShipStation Carrier Services.
An Corporate Client account with Hermes. Contact Hermes for information about starting a Corporate Account.
To connect your Hermes account to ShipStation, follow the steps below:
Select the Hermes tile and click Connect.
Select the Use existing Hermes account option.
If you don't have a Hermes account yet, select Create new Hermes account and fill out the information requested. We'll forward this information to Hermes so they can get in touch with you about starting an account.
Enter your Hermes API Username, API Password, Client ID, Client Name, select Production Account, and choose an Account Nickname which you'll use to identify the carrier account in ShipStation.
ShipStation's integration to Hermes supports for the following standard features:
Common ShipStation Features
Here are some things you should keep in mind about ShipStation's integration with Hermes:
When shipping international with Hermes...
You must set up your Hermes account for any country you'll be shipping to. You can do this online by logging into your Hermes online account.
Customs forms are required for any shipment outside of Europe. See this page for a list of countries which do not require customs information.
ShipStation will not generate customs forms for Hermes shipments. You must print and fill out customs forms as needed: