Details about ShipStation's Hermes (Corporate) integration. Includes requirements, connection process, features, and integration notes.
Hermes is one of the UK's leading courier services, and ships both domestically and internationally. ShipStation offers two ways to connect to Hermes services: with a pay-as-you-go account balance, or by connecting your existing account.
Note
This page explains how to connect and use an existing Hermes account in ShipStation. For information on the pay-as-you-go option, see our page on ShipStation Carrier Services.
Connection Requirements:
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A Corporate Client account with Hermes.
Contact Hermes for information about starting a Corporate Account.
Requires your Hermes Username, Password, Client ID, Client Name, Account Nickname (to identify the account in ShipStation).
You must submit test labels for Hermes' approval BEFORE you start shipping with them!
Sign Up For Account Thru ShipStation:
You must meet a 100k shipment-per-year threshold, and follow the above steps.
To connect your Hermes account to ShipStation, follow the steps below:
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Select the Hermes tile and click Connect.
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Select the Use existing Hermes account option.
Note
If you don't have a Hermes account yet, select Create new Hermes account and fill out the information requested. We'll forward this information to Hermes so they can contact you about starting an account.
Enter your Hermes API Username, API Password, Client ID, Client Name, select Production Account, and choose an Account Nickname to identify the carrier account in ShipStation.
Click Connect.
ShipStation's integration with Hermes supports the following standard features:
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Common ShipStation Features |
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Remember these points about ShipStation's integration with Hermes:
The c2c service myHermes does not integrate with ShipStation. To create a Hermes label without a Hermes Corporate account, use the Hermes services via ShipStation Carrier Services.
Be sure to contact Hermes support if there are lost packages.