How to connect a SkuVault account to ShipStation, what features are available, and other need-to-know details.
SkuVault is a cloud-based, warehouse-management system that enables barcode scanning to track product inventory and orders throughout the fulfillment process. ShipStation and SkuVault work together to integrate your shipping and label-creation process into your warehouse workflow.
SkuVault makes calls to ShipStation's REST API for most of the interactions. ShipStation uses the SkuVault API to retrieve the inventory stock count to display in ShipStation (if enabled).
ShipStation's integration with SkuVault includes the ability to:
Pull orders from ShipStation to SkuVault.
Display inventory levels for orders in ShipStation.
Add bin locations to ShipStation packing slips.
Use ShipStation order tags in SkuVault.
Print ShipStation labels directly from SkuVault.
Review the sections below to learn how to connect ShipStation and SkuVault, configure SkuVault for use with ShipStation, and other information you should know about the integration.
To connect ShipStation and SkuVault, you'll need to generate a ShipStation API key and secret, then enter into your SkuVault account. You can then configure your SkuVault settings and set SkuVault as an inventory source in ShipStation.
Click Generate New API Keys if no key and secret are listed yet.
Copy your key and secret.
You can then provide them to the account you wish to access ShipStation's API.
Go to your SkuVault account and click
Admin > Channel Accounts.
If creating a new account, select ShipStation from the drop-down and click Create New Account. If editing an account, click
Edit Config > Edit Credentials.
Paste the API Key and Secret from ShipStation into the corresponding fields.
Type in the name you want the account in SkuVault to have.
Select On for Location Sync Mode to upload Item Locations from SkuVault to ShipStation.
Select On for Weight Sync Mode to upload Weights from SkuVault to ShipStation.
Select On for Order Sync Mode to pull orders from ShipStation to SkuVault.
ChannelAdvisor users should set this option to Off since orders are downloaded from ChannelAdvisor to SkuVault directly.
Click Create New ShipStation Account.
Your ShipStation account should now appear in the Channel Accounts list. Wait about half an hour for the full sync to take place. The integration will pull data going back two weeks prior to set up, in addition to all new data.
To view your SkuVault stock counts in ShipStation for your orders, you'll need to add SkuVault as the Inventory Source to your ShipFrom Location(s).
Go to your Account Settings in ShipStation.
Select Shipping and then Ship From Locations from the left-hand sidebar.
Click Edit for one of your Ship From Locations.
Select SkuVault from the Inventory Source drop-down menu.
Click Save Changes.
Repeat as needed for any Ship From Locations that need SkuVault stock count visibility.
You will now be able to view the SkuVault stock levels for orders using these Ship From Locations.
SkuVault will not appear in ShipStation as a selling channel, but will automatically pull in orders from ShipStation to SkuVault via the API. This means communication to ShipStation is initiated by SkuVault, not ShipStation.
ShipStation does make a call to SkuVault to request stock levels, which then display in the order details and shipping sidebar in ShipStation. These stock levels do not appear in the Products tab or product details screens in ShipStation.
SkuVault does not require or interact with ShipStation's Native Inventory solution.
Here is how ShipStation statuses will appear in SkuVault (ShipStation = SkuVault).:
Awaiting Payment = Pending Payment
On Hold = Pending Payment
Pending Fulfillment = Pending Payment
Awaiting Shipment = ReadyToShip
Shipped = Completed
Cancelled = Cancelled
In the SkuVault Help Centre (To view these articles, you must log into the SkuVault Support Centre.):
In the ShipStation Help Guide: