ShipStation Carrier Services: Parcelforce Worldwide – ShipStation

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This article contains:

Setting Up ShipStation Carrier Services
Available Features
Available Rates
Integration Notes
Troubleshooting Tips

Parcelforce offers domestic service to England, Scotland, Wales, Northern Ireland, Isle of Man, the Scottish Highlands, Islands, and Scilly Isles, and international service to 32 countries.

Our partnership with Parcelforce provides you up to 78% off retail Parcelforce rates.

Set Up Billing for ShipStation Carrier Services

ShipStation Carrier Services will automatically be added to your ShipStation account upon creation, but you'll need to provide billing information before you can create any labels.

You'll be prompted to add your billing information the first time you attempt to create a label, or you can follow the steps below to add the billing information in advance:

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Go to Account Settings (the wrench icon in the upper right).
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Select Shipping then choose Carriers & Fulfillment from the left-hand sidebar.
Click the Setup link for ShipStation Carrier Services.
Enter your billing information for the account and agree to terms and conditions.

Note

This billing information will be shared among any carrier options listed under ShipStation Carrier Services. Charges from ShipStation Carrier Services will appear on your credit card reports with the description “ShipStation Carrier Services".

Available Features

Parcelforce Worldwide through ShipStation Carrier Services supports the following standard features:

Common ShipStation Features

Feature	Supported?
Domestic Shipping
International Shipping
Electronic Customs Submission
Return Labels
Estimated Rates
Carrier Insurance
Tracking
Automatic Tracking
End of Day (Electronic)
End of Day (PDF)
Label Branding
Label Messages
Multi-package Shipping
Multiple Accounts

Domestic Services
Express 9
Express 10
Express AM
Express 24
Express 48

International Services
Europriority Home

Package Options
Package
Custom Packages

Confirmation Options
No Confirmation

Additional Features

Parcelforce Worldwide through ShipStation Carrier Services allows for the following additional features:

Feature	Description
Discounted Rates	Parcelforce Worldwide through ShipStation Carrier Services includes access to pre-negotiated discounted rates!
Prepaid postage	All shipments created using Parcelforce Worldwide through ShipStation Carrier Services are prepaid and use a shared pool of funds managed by ShipStation. You can also set up auto-funding so you always have funds available to create shipping labels.
Return Labels	Parcelforce Worldwide through ShipStation Carrier Services supports the creation of domestic return labels using either the Express 24 or Express 48 services. Your customers will then need to drop these packages off at a local post office to be returned.

Available Rates

The tables below show the rates available for Parcelforce drop-off services through ShipStation Carrier Services. Check the Parcelforce branch finder to find a drop off location near you. Rates do not include VAT.

Zones, weight, dimensions

Zone definitions as defined by Parcelforce

Zone 1: England, Wales & Scotland (excluding Highlands & Islands)
Zone 2: Highlands & Islands of Scotland
Zone 3: Isle of Man & Isle of Scilly
Northern Ireland

Parcel Weight limit for all services (domestic and international): ≤30KG

Parcel Dimensions:

All services except Express 48 Large: Length ≤ 1.5m, length + girth ≤ 3m
Express 48 Large: Length ≤ 2.5m, length + girth ≤ 5m

Note

Express 48 Large does not appear as it's own service in ShipStation but will be used if Express 48 is selected as the service and the parcel weight or dimensions are above the standard service maximums.

Express 48 Large shipments can only be dropped off and picked up from Parcelforce Worldwide Depots.

Domestic Rates

Ship From Zone	Ship To Zone	Available Services	Rate
Zone 1	Zone 1 & Northern Ireland	Express 48 - Post Office Drop	£7.65
		Express 24 - Post Office Drop	£8.85
		Express AM - Post Office Drop	£10.29
		Express 10 - Post Office Drop	£14.70
		Express 9 - Post Office Drop	£18.29
		Express 48 Large - Depot Drop Off	£27.28
	Zone 2 & 3	Express 48 - Post Office Drop	£7.65
	Zone 2 & 3	Express 24 - Post Office Drop	£8.85
Zone 2	Zone 1, 2, 3 & Northern Ireland	Express 48 - Post Office Drop	£7.65
Zone 2	Zone 1, 2, 3 & Northern Ireland	Express 24 - Post Office Drop	£8.85
Zone 3	Zone 1, 2, 3 & Northern Ireland	Express 48 - Post Office Drop	£7.65
Zone 3	Zone 1, 2, 3 & Northern Ireland	Express 24 - Post Office Drop	£8.85
Northern Ireland	Zone 1 & Northern Ireland	Express 48 - Post Office Drop	£7.65
		Express 24 - Post Office Drop	£8.85
		Express AM - Post Office Drop	£10.29
		Express 10 - Post Office Drop	£14.70
		Express 9 - Post Office Drop UK	£18.29
		Express 48 Large - Depot Drop Off	£27.28
	Zone 2 & 3	Express 48 - Post Office Drop	£7.65
	Zone 2 & 3	Express 24 - Post Office Drop	£8.85

International Rates

All available countries for Parcelforce through ShipStation Carrier Services are listed in the table below. Countries not listed do not currently have service through this carrier method. As service to more countries becomes available, we will update this table accordingly.

Ship To Country	Rate	Ship To Country	Rate
Jersey	£16.83	Czech Republic	£20.90
Channel Islands & Guemsey	£16.94	Estonia	£34.21
Ireland (Republic of)	£15.31	Finland	£21.55
Belguim	£12.97	Gibralter	£79.75
Luxembourg	£19.36	Hungary	£17.60
Netherlands	£16.89	Latvia	£33.66
Denmark	£22.94	Lithuania	£28.33
France	£15.18	Malta	£56.60
Germany	£15.24	Norway	£35.26
Italy	£17.49	Poland	£27.02
Spain	£26.51	Romania	£27.50
Greece	£32.18	Slovakia & Slovenia	£17.60
Portugal	£26.73	Sweden	£47.03
Austria	£19.25	Switzerland	£34.32
Bulgaria	£27.50	Turkey	£31.79
Canary Islands	£62.04	Croatia	£40.70

Integration Notes

Keep this in mind about DPD through ShipStation Carrier Services:

All parcels must be dispatched from a location in England, Scotland, or Wales.
Weight and dimensions are required for all shipments.
DPD requires both a first name and last name in the Ship To and Ship From addresses.
Custom label messages and branding are not available for DPD shipping labels. Order Number will be printed on the label in the Ref field.
DPD shipments created through ShipStation Carrier Services are eligible for the standard £50 insurance coverage for loss, damage or theft of items. Additional carrier insurance is not available.
DPD labels cannot be voided in ShipStation.
If your parcel is dropped off at your local DPD store before 12 noon it will have a greater chance of next-day delivery, however, this is not guaranteed. Your item will be delivered within 1-2 working days following drop off.

Troubleshooting Tips

Here are some common issues, potential causes, and troubleshooting tips.

Issue	How to troubleshoot or resolve
*What should I enter for State* when shipping orders within the UK?**	When a State field is required, we recommend you use the ISO 3166-2 abbreviation for the parcel destination.