1. ShipStation
  2. ShipStation V3 Help Guide
  3. Manage Account

V3: Display Options

This article contains:

ShipStation's Display Options allow you to adjust some default layouts and behaviors in the ShipStation interface.

Users with the appropriate permissions can change which window auto-loads on login, enable advanced product types, change date and time formats, update units of measure, and many other options. 

To access your Display options:

  1. Go to Account Settings (the wrench icon in the upper right).

    V3 Closeup of Toolbar. Red box highlights the wrench icon for Settings.

  2. Select Account from the left-hand sidebar, then choose Display Options.

    Settings Sidebar: Account dropdown. Red box highlights Display Options option.

Display Options include: 

Pictogram silhouette of one user. indicates a user-specific setting. A change made to a user-specific setting will only apply to the user you are currently logged in as, and will not affect other users on the account. 

Pictogram silhouette of one user, flanked by two smaller, pictogram silhouette users. indicates an account-wide setting. A change made to an account-wide setting will affect all users on the account. 

Products

V3_SET_ACCT_DisplayOptions_Products_MRK.png

Setting

Options

Product Type

  • Admin only, account-wide setting.

  • Controls the ability to create Advanced Products in ShipStation.

  • Adjusting this setting has no effect on product records already created in ShipStation.

Time and Units

V3_SET__ACCT__DisplayOptions__Time__Units__MRK.png

Settings

Options

Time Format

  • User-specific setting.

  • Controls if ShipStation will display times in 12-hour format (with AM/PM notation) or 24-hour format.

Date Format

  • User-specific setting.

  • Controls the format ShipStation uses when displaying dates within the interface.

  • This setting currently only affects the date format in the interface, not the date format for documents like packing slips, which will always use mm/dd/yy only.

Time Zone

  • Admin only, account-wide setting.

  • Controls the time zone ShipStation uses when displaying time stamp information in the account.

Dimensions

  • Admin only, account-wide setting.

  • Controls whether ShipStation will display measurements in inches or centimeters. This will convert existing dimensional values on orders or products to match. This setting will not affect how we obtain information, only how we display it.

  • Rounding during conversion may impact dimensions. We advise you to double-check your shipments if dimension settings change often.

Weight

  • Admin only, account-wide setting.

  • Controls whether ShipStation will display weights in US customary units (pounds and ounces) or in Metric units (grams). If a user changes this setting, ShipStation will convert the number automatically (ounces vs grams).

  • This will convert existing weight values on orders or products to match. This setting will not affect how we obtain information, only how we display it.

  • Rounding during conversion may impact weights. We advise you to double-check your shipments if weight settings change often.

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