How to add a Volo Commerce store to ShipStation, what features are available, and other need-to-know details.
ShipStation's Volo Commerce integration allows you to import your orders from Volo, no matter from which source they originated, so you can use ShipStation’s label creation and other shipment management features. ShipStation, in turn, notifies Volo for each order shipped via ShipStation, keeping Volo up to date while you continue to use all the order and inventory management options Volo has to offer.
For assistance connecting Volo to ShipStation, and help getting started with ShipStation, contact your ShipStation account manager during your 30-day trial period, or call our sales team at +44 (0)20 8068 5522 if you don't yet have an account.
An active account with Volo Commerce.
Your Volo account Username, Password, and API Key.
An API user set up in Volo Commerce. Review Volo's article about how to create a user for the API to learn how.
Order Import Requirements:
Must include a Ship To address.
Follow the steps below to connect Volo Commerce to ShipStation:
Log into Volo Origin.
Create an API user in Volo's Maintenance tab.
Review Volo's help article for steps on how to create a User for the API in Volo.
Open a web browser and log in to your ShipStation account.
Select the Volo Commerce tile.
Enter the Username, Password, and API Key for the API user into ShipStation.
After you've completed the above steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.
ShipStation's integration to Volo Commerce supports for the following standard features:
Common ShipStation Features
Sent with Shipment Update
Keep the following in mind about ShipStation's integration with Volo Commerce:
With the exception of orders cancelled in Volo Commerce, all orders will be treated as Awaiting Shipment in ShipStation. ShipStation cannot recognize if a Volo Commerce order was shipped through an alternate service.
ShipStation does not import order tax amounts from Volo Commerce.