What is ShipStation?

ShipStation is a SaaS (Software as a Service) shipping platform that allows you to manage all your small parcel and LTL shipping needs in one place.

At the most basic level, you import your orders from an order source - usually from an online store, though there are other methods - set the carrier and shipping service for the shipment, get the postage rates, and print the labels. ShipStation notifies the stores and your customers of the shipments and provides tools to track shipments and manage returns. 

ShipStation also provides tools to manage your shipping workflow, track your processes to eliminate confusion and mistakes, and use powerful automation to minimize how much manual work you have to do.

We know shipping isn't the most glamorous part of ecommerce, so we make it as efficient and painless as possible. That's why we call it Shipping Nirvana!

Intro to ShipStation Video

Watch this introduction video to learn about ShipStation and see if it's right for you!


This video features ShipStation's legacy layout and may not reflect your current ShipStation layout experience.

To see a detailed demonstration of many of the essential ShipStation features, view the following ShipStation 101 video.

ShipStation 101

This ShipStation 101 webinar provides a detailed demonstration of the essential ShipStation functions.

Part 1 of the video demonstrates setting up your account, importing orders, and creating and printing your first label.

Part 2 of the video demonstrates the essential post-shipping tasks like tracking and cancelling shipments, as well as creating return labels and manifests. It also demonstrates other useful features like using tags, filters, and customer notification emails.

Watch the entire video (about 52 minutes) to get a sense of the entire workflow, or use the chapter markers to skip around from topic to topic and view only the section you want to learn about.


ShipStation University Intro to ShipStation Course

If learning by doing is more your style, take the ShipStation University Intro to ShipStation course. The lesson videos will show you how to navigate ShipStation, connect stores and carrier accounts, import orders, configure your shipments, and create your labels!

Who is ShipStation For?

ShipStation is versatile enough for small, medium, big, and enterprise-sized merchants. Whether you have a small Etsy store that does a few dozen shipments a month, or you have multiple warehouses across the country (or even in different countries!) that ship thousands of packages a day, ShipStation can help manage all your shipping needs.

If you are just starting out, you might not use every feature ShipStation has to offer right away, but ShipStation can continue to meet your needs as your business becomes more and more successful.

To talk to other ShipStation users like you about how they use ShipStation - workflows, pro-tips, and more - please visit our ShipStation Community page. Our community moderator monitors the forum in case anyone asks a question that needs an official ShipStation answer. 

Where can I use ShipStation?

ShipStation offers accounts in the United States, Canada, the United Kingdom, Australia, New Zealand, France, and Germany, with more countries to come!

When creating labels in a ShipStation account, your Ship From Location (that is, where your shipments originate) must match your account's home country. However, ShipStation can also be used with fulfilment providers, like Fulfilment by Amazon and Shipwire, as well as dropshippers of all kinds. If you use fulfilment providers or dropshippers in countries other than our currently supported account countries, you can still use ShipStation to send your orders to them.

Contact our sales team for more details on whether ShipStation is a good fit for your business!

Which devices support ShipStation?

ShipStation works on any desktop computer or laptop that supports the following web browsers:

  • Google Chrome (latest 3 versions)

  • Mozilla Firefox (latest 3 versions)

  • Microsoft Edge (latest 3 versions)

  • Safari (latest 2 versions)

Learn more about web browsers that support the ShipStation web app.

ShipStation Mobile App

The ShipStation mobile app is available for iOS and Android devices. The latest version of the app requires iOS 11.0 and up or Android OS 4.1 and up.

See the available features for ShipStation Mobile.

Which devices support ShipStation Connect?

If you are using ShipStation Connect, your computer must use one of the following operating systems:

  • The most recent version of Windows 10.

  • MacOS 10.12 (Sierra) or later.

ShipStation Connect supports inkjet and thermal printers connected to your printer workstation(s) via USB. We recommend the following printers:

See our Printing Overview for more details.