What's New in ShipStation?

1/26/2024

We want to keep you up to date as we release new features and improve ShipStation's functionality. This release information highlights what's new or changed in ShipStation recently.

New Features

We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but still use ShipStation Legacy, please review our Migrating to ShipStation's New Layout help article.

Account Plan Migration

ShipStation will be migrating UK-based accounts to our new plans throughout the year. As the new plans have a different monthly cost than the old plans, and the migration will likely happen during a billing cycle, you will see a prorated amount for the cost of the new plans applied to your account.

For example, if your billing cycle starts on the 25th and the migration occurs on the 17th, the days between the 17th and the start of your next billing cycle are included in the prorated period.

You will receive two invoices during this billing period. One invoice will show the charge between the 17th and the 25th with the new rate. But you will also get another invoice with a credit issued for those days because you have already paid for that billing period on the old plan price.

Calendar with dates highlighted in yellow, green and blue.

In this illustration, the set of days highlighted in green are the prorate days for which you would receive the prorated invoices..

Updated Functionality

The following enhancements have been released for existing ShipStation features:

Support for Kilogram

For new UK, AU, and NZ merchants, Kilograms are supported as a unit of weight measurement. This should be more in-line with the standards of most carriers.

Customs Field Description for Commercial Invoices

We have increased the character limit to 100 characters for the customs description field for each item in the declarations section. Previously, it was limited to 35 characters and descriptions on shipments were getting cut off for some line items despite the carrier having no limitations to descriptions.

Using FirstMile

We have updated our integration with FirstMile, now allowing you to declare your shipment contains Dangerous Goods.

Prior-Month Releases

The following updates were released in December of 2023 or earlier.

Side-By-Side Rate Comparison in the Rate Browser

The Rate Browser now allows you to compare rates side-by-side for connected carriers. The All Rates view shows the recommended service and then the rates from cheapest to most expensive.

Rate Browser All Rates view with the All Rates drop-down highlighted.

Ship From Drop-Down Added to Rate Browser

You can now select a postal code from a saved Ship From address or create a new Ship From address when using the Rate Browser.

RateBrowserPU_ShipFromDD_MRK.png

Updated Functionality

The following enhancements have been released for existing ShipStation features:

Support for Kilogram

For new UK, AU, and NZ merchants, Kilograms are supported as a unit of weight measurement. This should be more in-line with the standards of most carriers.

Customs Field Description for Commercial Invoices

We have increased the character limit to 100 characters for the customs description field for each item in the declarations section. Previously, it was limited to 35 characters and descriptions on shipments were getting cut off for some line items despite the carrier having no limitations to descriptions.

Using FirstMile

We have updated our integration with FirstMile, now allowing you to declare your shipment contains Dangerous Goods.

Prior-Month Releases

The following updates were released in December of 2023 or earlier.

Side-By-Side Rate Comparison in the Rate Browser

The Rate Browser now allows you to compare rates side-by-side for connected carriers. The All Rates view shows the recommended service and then the rates from cheapest to most expensive.

Rate Browser All Rates view with the All Rates drop-down highlighted.

Ship From Drop-Down Added to Rate Browser

You can now select a postal code from a saved Ship From address or create a new Ship From address when using the Rate Browser.

RateBrowserPU_ShipFromDD_MRK.png