What's New in ShipStation?

We want to keep you up to date as we release new features and update ShipStation's functionality. This release information focuses on what's new and what's changed in ShipStation's new layout. To review a summary of how the new layout differs from ShipStation Legacy, please review the Moving from ShipStation Legacy to the New Layout help article.

New Features

We are excited to show you the new features ShipStation has to offer! If you'd like to take advantage of these new features but are still using the ShipStation Legacy interface, please contact us to let us know that you'd like to migrate to the new ShipStation experience.

Intuitive Shipping from Shopify is now live in ShipStation

Shopify has a multi-functional app called Intuitive Shipping that you can now integrate with ShipStation! Intuitive Shipping offers improved checkout rate options, updates about completed orders, estimated delivery times, third-party delivery options, and more!

See our Intuitive Shipping article to learn about this app's requirements, how to connect it to ShipStation, and more.

Updated Functionality

We've enhanced several features you may already be using in ShipStation. These enhancements range from simple interface design (as with the Rate Calculator) to new processes to accomplish old tasks (as with splitting and combining orders).

Read through the updates to get an idea of what this updated functionality includes. Each section will include a link to the full documentation about that feature, in case you want to learn all the details.

eBay: New Custom Fields and import Click N Collect Orders

There are two new custom field options for eBay v2:

  • eBay Legacy Order ID will import your eBay sales record number.

  • eBay Order Item IDs will import the eBay item ID number.

You can also now choose to import eBay Click N Collect orders in eBay Store Settings in ShipStation. These orders will import as Awaiting Shipment.

eBay edit store settings popup with import click n collect and custom fields highlighted

August 2021 Releases

Add Contact Information to Carrier Pickups

You can now specify a contact when you schedule pickups in ShipStation. The Contact information includes name, email, phone number, and any location notes the driver will need to find the pickup location.


Map eBay status Pending_Cancellation to ShipStation status On Hold

You can now map eBay orders from Pending_cancellation to ShipStation's On Hold status. See the Additional Features for the eBay Integration section of the eBay article for details.

Available for the eBay V2 integration only.

July 2021 Releases

Add SKUs to Customs Declarations

You can now include order item SKUs when adding customs declarations to your international shipments. Learn more about customs declarations.


ShipStation will automatically add the order item SKU into the SKU field when you choose to Create declarations from order items in your International Settings.

International Settings screen with red box highlighting Customs Declarations drop-down set to "Create declarations from order items".