How can I automatically set package weight and dimensions? – ShipStation Help UK

Automation rules can be used to set the package dimensions or add weight based on various criteria, such as number of products in the order or tags present on the order.

Below are some examples of automation rules that adjust the weight or dimensions of an order's shipping information:

Example Rules and Descriptions

Automation Rules. Example for adding weight in Metric

What does it do?

This rule would be applied to all orders, and add 85 grams to the total weight of the order.

Example Use:

This rule is typically used to add package weight to your orders. For example, you may know that, regardless of what products are ordered, the box and filler you use weighs 85 grams. This rule would automatically add the weight so your total shipment weight is correct.

Automation Rules. Example for setting dimensions in Metric

What does it do?

This rule would apply to orders with a total quantity of all items that is 10 or less, and set the package dimensions to 30cm x 30cm x 15cm.

Example Use:

This rule would set the package dimensions for orders as long as the quantity is under a certain threshold. For example, if you only sell shirts and know that any order of 10 shirts or less will be shipped in a 30 x 30 x 15 box, this rule would automatically set the dimensions on those orders.

Note

For single-item, single-quantity orders, you can use Product Automation to determine package dimensions. However, these settings will not apply to orders with a quantity greater than 1.

Product Automation will, however, apply the product weight for multi-item orders.

If you want your automation rules to ignore any orders that have their dimensions set via Product Automation, include a criteria line of Total Quantity Greater Than 1.

Note

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