Print a Document

ShipStation provides access to the print function in multiple locations to make printing labels (or any other documents) as convenient as possible. 

Click the Print menu anywhere in ShipStation to select which document you wish to print for your selected orders or shipments. If an option in the drop-down menu is grey, that means the document doesn't exist for that order or shipment record.

Print Menus in ShipStation

The Orders Tab Action bar:

V3 Orders tab with red arrow pointing to print menu with drop-down options revealed

The Shipping Sidebar:

V3 Orders tab shipping sidebar. Red box highlights the Print menu with its dropdown options.

The Order Details screen:

Arrow points at Order Details Print button, drop-down options visible: Packing Slip, Label, Pick List, Customs Forms, Order Summary

The Order Details Shipments section (available after a shipment has been created for the order only):

ODET_Shipments_PrintMenus_MRK.png

The Shipments Tab Action bar:

V3 Shipping tab, arrow points to Print menu and menu options shown in drop-down

The Shipment Details screen:

V3 Shipment Details. Red arrow points to Print menu, with drop-down options.

The Create + Print Label Button

The Create + Print Label button combines the Create Label and Print Label action into one button. It is the most common way to print labels in ShipStation.

V3 Button to Create and Print Label. Color is green. Drop-down menu arrow at right.

When you click this button, ShipStation will request the label from the selected carrier and then immediately move to the Print Label pop-up screen so you can preview the label and select your print method.

If you wish to create the label but not print immediately, click the down arrow next to the button and choose Create Label instead.

ORD_CreateLabel-dropdown_BTN.png

When you are ready to print the label, click the Print menu from anywhere in ShipStation and select Label.

The Print Pop-up Screen

ShipStation's print pop-up screen will appear when you choose to print any document in ShipStation and you have not set a default print method in the Print Settings.

You'll see the following options in the Print Pop-up screen:

  • Browser Print

    Label Print pop-up with the printer icon highlighted.

    This option prints the document via your browser's print feature.

    Once you click the print icon, your browser will open the browser's print dialog box, giving you all the available options to print through your browser.

  • Download

    V3_PRT_PU_Download_MRK.png

    This option downloads the document PDF to your browser's download location. You can then open the PDF in your preferred PDF viewer and print it from there.

  • Print through ShipStation Connect

    V3_PRT_PU_SSCPrint_MRK.png

    This option sends your document directly from ShipStation to the selected printer and requires ShipStation Connect to be installed and running on the printer workstation.

Smart Document Tracking

If you select with Download or Print through ShipStation Connect, ShipStation's Smart Document Tracking will show the label or packing slip as printed.

When using the browser print method, ShipStation will not update the Smart Document Tracking to indicate the label or packing slip has been printed.

Whether you print one document at a time or multiple, the process to print or download is the same.

The printer workstation is the computer your printers are physically attached to via USB. ShipStation Connect must be installed and running on the printer workstation (but not on non-printer workstations) in order to print documents via ShipStation Connect.

Smart Document Tracking

The printer workstation is the computer your printers are physically attached to via USB. ShipStation Connect must be installed and running on the printer workstation (but not on non-printer workstations) in order to print documents via ShipStation Connect.

Smart Document Tracking