Wayfair

Wayfair is a popular furniture and home goods marketplace in the US and UK. Launching a solutions marketplace to help bolster its offerings to mid-level suppliers, Wayfair aims to connect fulfillment and inventory software partners that can help provide a better end-to-end solution for them.

If you haven't already, sign up to become a Wayfair partner!

Wayfair Requirements

Connection Requirements:

  • An active account with Wayfair.

  • Wayfair Client ID and Client Secret.

    To get these, you'll create a New Application for ShipStation within Wayfair, which will generate a fresh ID and Secret.

Order Import Requirements:

  • Must include a Ship To address.

  • All orders must be in accept status before they can import into ShipStation.

Connect a Wayfair Store to ShipStation

To complete the connection, you'll need two browser windows open: one for ShipStation and one for Wayfair.

To connect your Wayfair store to ShipStation:

  1. Select the Wayfair tile. This will open the connection popup in ShipStation. To proceed further, you will need information from your Wayfair account.

    Wayfair logo tile.
  2. Open a new browser tab, then log in to your Wayfair account portal with your Wayfair username and password.

  3. Go to the Applications tab in the side menu then click + New Application. After you click this button you’ll see a Create Application popup.

    Wayfair_Applications_New_Application_MRK.png
  4. Enter a Name and Description for the new application into the Create Application popup. These can be anything, but calling it ShipStation will help to identify its purpose and use.

  5. Toggle the selection from Sandbox over to Production, then click Save. This will open the Client Secret popup.

    Wayfair_Create_Application_PU_MRK.png
  6. Copy your Client ID and Client Secret from the Client Secret popup in Wayfair.

    Client Secret IDs are inaccessible once the popup closes.

    Do not close the popup until you have taken a screenshot or copied the Client ID and Secret to a separate document where you can refer to them later.

    Wayfair_ClientSecret_PU_MRK.png
  7. Return to your open browser tab with the open connection popup in ShipStation.

  8. Copy and paste your Wayfair Client Id and Client Secret into the corresponding fields in the popup. Then click Connect.

    Wayfair_ShipStationConnection_PU_MRK.png

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Wayfair Integration

ShipStation's integration with Wayfair supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

Additional Details About the Wayfair Integration

  • You must manually process cancellation requests in Wayfair’s vendor portal. (Log in to Wayfair for access.) The line items for the order in ShipStation will never change, but your customer can request that you cancel an item.

  • Doublecheck that your order data is correct before importing as your Order data cannot change once the order imports into ShipStation. After the initial order import, ShipStation will not receive any subsequent updates.

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information