Web Shop Manager

Web Shop Manager is a marketplace for selling after market automotive products. ShipStation's integration with Web Shop Manager allows you to import your orders, create your shipping labels, leverage ShipStation's powerful shipment management features, and automatically notify both the marketplace and your customers when orders ship.

The Web Shop Manager Help Center also provides details on how to connect your Web Shop Manager store to ShipStation. For additional details, visit WSM's ShipStation Integration help page.

Web Shop Manager Requirements

Connection Requirements:

  • An active account with Web Shop Manager that has been enabled to use ShipStation (contact Web Shop Manager to enable your account for ShipStation).

  • A unique user created in your Web Shop Manager account.

    WSM recommends this username is your site tag and ShipStation. This user should only be used for the store's connection to ShipStation.

  • The URL to your webstore endpoint.

  • The Web Store Manager username and password for the user dedicated to the ShipStation connection.

  • Your ShipStation API Key and Secret.

Order Import Requirements:

  • Orders must include a Ship To address.

  • You must map your Web Store Manager order statuses to the ShipStation statuses in the connection process.

Connect a Web Shop Manager Store to ShipStation

To connect your WSM store to ShipStation, you must take steps in both your WSM account and in ShipStation.

In your Web Shop Manager account:

  1. Contact WSM to enable your account for ShipStation, if you haven't already.

  2. Create a ShipStation user in your WSM account.

    WSM recommends your user name is your site tag and ShipStation (for example, TAGshipstation). You can find the tag on the Admin Dashboard below the charts. This user account should only be used for the store connection, not for accessing the WSM account.

  3. Go to Systems > Configuration > General.

  4. Enter the username and password you created for the ShipStation user in step 2.

  5. Copy your ShipStation API key and secret and paste into WSM.

    Click here to learn how to access your ShipStation API Key and Secret.

  6. Save your changes.

In your ShipStation account:

  1. Select the Custom Store tile.

    Custom Store tile.
  2. Enter your Web Shop Manager URL endpoint.

  3. Enter your new user username and password.

  4. Map your Web Shop Manager order statuses to the ShipStation statuses.

    See the Available Features section below for recommended status mapping.

After you've completed the connection steps, your store will be connected to ShipStation. You'll be taken to the store's Settings page to adjust the store-specific settings like branding, notification preferences, and product handling.

Available Features for the Web Shop Manager Integration

ShipStation's integration with Web Shop Manager supports the following standard features:

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information

This integration allows you to define the Status Mappings for the store connection.

ShipStation will import the customer email address and can send customer shipment notification and delivery emails.

ShipStation will import the customer phone number.

ShipStation will import the shipping method chosen by the customer at time of checkout.

ShipStation will import the payment method used to pay for the order.

ShipStation will import discount and coupon information for the order.

ShipStation is able to determine if an order was placed as a gift.

ShipStation will import internal notes or order activity from the selling channel.

ShipStation will import notes left by the customer at time of checkout. Displayed as Customer notes in ShipStation's Legacy Layout.

ShipStation will import the total order weight from the selling channel.

ShipStation will import the weight for each line item in the order.

ShipStation will import an image URL for each line item in the order.

ShipStation will import item options (such as color or size) for each line item in the order.

ShipStation will import a product stock location for each line item in the order.

Status UpdateTracking NumberCarrierServiceCarrier Fee

The shipment update ShipStation sends to the selling channel will include any Notes to Buyer set on the order in ShipStation.

Item Information